FAQ,S

Can we use the site in all weather?
Yes. The external terrace at Canary Wharf is partly covered, and umbrellas and heaters are available at most tables.

Is Big Easy wheelchair accessible?
Yes. All of our restaurants are wheelchair accessible.

Can I bring my own birthday cake?
Yes, of course. We just need the cake to be delivered in a sealed container with the name of the booking clearly labelled.

Who do I contact for a lost item?
Please email our reservations team for any lost property at canarywharfreservations@bigeasy.co.uk / kingsroad@bigeasy.co.uk / coventgarden@bigeasy.co.uk

Does Big Easy serve Halal meat?
Unfortunately not, but we do have vegetarian options.

Do you have to request Boozy Brunch when booking or choose the menu when you get there?
There's no need to book specifically, you can choose the Boozy Brunch menu when you arrive.

Does Big Easy guarantee specific tables?
Unfortunately that's not always possible, but you can request a specific table when booking and we'll try our best to accommodate this.

How long do you have the table for?
Tables for 1-2 people are booked for 90 mins and tables for 3-5 people are booked for two hours.

Are children included in table booking?
Yes, if they will require a highchair or seat.

Do you accept walk-ins?

Yes, we welcome walk-ins but there may be a wait for a table. It's always best to check with the reservations team on the day.

How long will the restaurant hold the table for if I am late?
The table will be held for 15 minutes, after that it is up to the reservations team. They will do their best to hold your table but may have to give it away at busy times.

Is there a cancellation policy?
Tables of 10 or more are subject to a cancelation policy of £10 per person when cancelled with less than 48-hours notice.